Upload PDFs, sync your website, or write custom rules. Your AI agent learns in seconds to resolve 70%+ of customer chats instantly, with zero coding required.
Automate routine support load without losing the touch of human expertise.
Train once on your docs, then let the agent handle the repetitive conversations your team sees every day.
34%
avg. cart recovery lift
Cart recovery & product FAQs
Recover abandoned checkouts, answer sizing and stock questions, and resolve shipping or return queries without leaving WhatsApp.
2.4×
faster time-to-first-value
Onboarding & developer support
Guide trials through setup, surface API docs in-chat, and route billing or account issues to humans with full transcript context.
68%
WISMO tickets deflected
Order tracking at scale
Deflect where-is-my-order tickets with live tracking, delivery updates, address changes, and return labels on autopilot.
100+
languages supported
Guest support in 100+ languages
Handle bookings, check-in details, amenities, and cancellations around the clock—in each guest's preferred language.
Equip your AI Support Agent with accurate context. Simply upload, paste, or link your existing documentation databases.
Input your main URL, and our scrapers will follow links, extract texts, strip HTML headers, and format content from up to 500 subpages. Perfect for syncing live product details and FAQ pages automatically.
Drop in user manuals, corporate refund guidelines, price lists, or scanned image forms. Our semantic AI parses layout structures and formats context with high-density accuracy.
Want exact responses for delicate billing or shipping inquiries? Pre-populate direct Question & Answer override pairs. The chatbot triggers these exact scripts when keywords match.
User: Can I cancel my subscription and get a refund? I signed up yesterday.
🤖 AI Agent: Under our refund guidelines, you have a 30-day guarantee window. One moment while I transfer you to Billing for verification.
Customer requesting refund for subscription created 24h ago. Fits eligibility metrics. Escalated to Sarah.
You never lose the human touch. When conversations get complex, require billing changes, or display frustrated sentiments, the AI Support Agent transfers the chat instantly.
Rule-based chatbots alienate customers with rigid buttons. Messlo runs semantic embeddings and RAG, matching human accuracy at a fraction of the cost.
| Feature Checklist | Messlo AI Support Agent | Old-School Rule Bots | Human-Only Support |
|---|---|---|---|
| Response Ingestion Time | Instant (under 10 seconds) | Instant (via static trees) | Delayed (minutes to hours) |
| Setup & Training Duration | 5 minutes (PDF, URL crawls) | Weeks (rigid block diagrams) | Months (hiring & onboarding) |
| Multilingual Support | 100+ languages (Automatic) | Manual setup per language | Requires multilingual staff |
| Natural Conversational Flow | Semantic RAG reasoning | Rigid button clicks only | Natural, but inconsistent |
| Escalation & Live Handover | Automatic with chat summary | Hard failure dropouts | Manual transfers only |
| 24/7/365 Availability | Fully automated (Always Online) | Always online, fails frequently | Requires high shift rotations |
Connect your WhatsApp Business API, train on your docs, set guardrails, and start deflecting support volume the same day.
Step 1
Link your official business number through our verified Meta Cloud API partner flow—no personal WhatsApp hacks.
Step 2
Train the agent on how your business actually works. Messlo crawls, chunks, and indexes content into a vector store automatically.
Step 3
Shape how the AI speaks and when it should stop guessing. System instructions keep answers on-brand and grounded in your docs.
Step 4
Flip the switch. Incoming chats get instant AI replies; complex threads land in your Shared Inbox with full transcript context.
Every incoming message is matched against your knowledge base. Routine questions resolve instantly; edge cases escalate to your team in the Shared Inbox with AI summaries and full chat history.
73%
tickets resolved by AI
<9s
average first response
24/7
always-on coverage
AI Support Agent
Online · replying instantly
What happens on handover
Routed to Shared Inbox
Sarah (Support) sees the full thread + AI summary
SLA timer starts
Team notified if no reply within your SLA
Customer stays on WhatsApp
No channel switch—they never leave the chat
Typical first week
Your business data is sacred. We use verified state-of-the-art vector isolation models, end-to-end socket encryptions, and official APIs to ensure compliance and protection.
Your knowledge documents (PDFs, crawled URLs) are stored in secure, private namespaces. Data is never leaked or used to train public LLM foundations.
We process personal identifier details in strict accordance with GDPR compliance. You can trigger data purge loops and user deletion cycles automatically.
Conversations on the WhatsApp Business API utilize Meta's official secure channel protocols, and our live dashboard data travels via encrypted HTTPS/SSL tunnels.
Your proprietary information is only indexed to ground your own AI Support Agent responses. We do not resell, scrape, or share training logs with third parties.
Everything you need to know about setting up and customizing the AI agent.